Good Corporate Governance

Whistleblowing Policy

WHISTLEBLOWING POLICY

The Whistleblowing System (WBS) is a system that accommodates complaints about alleged violations that occur in ABT Travel. ABT Travel has implemented a whistleblower program which is designed to receive, review and follow up complaints from ABT Travel employees and third parties while maintaining the confidentiality of the whistleblowers. The application of the whistleblower program managed by the Audit Committee is determined by the Board of Commissioners' Decree and ratified by the Decree of the Board of Directors.

How to submit a violation report

ABT Travel’s employees or third parties can submit complaints regarding accounting and auditing issues, violations of regulations, suspected fraud and/or suspected corruption, and violations of the code of ethics directly to the President Commissioner or to the Chairman of the ABT Travel Audit Committee by email or letter with the following address:

Email     :  whistleblower@abttravel.id
Surat     :  Komite Audit
Address : Ruko Harvest Bintaro No 3, Jl. Merpati Raya, Sawah Lama, Ciputat, Tangerang Selatan, Banten - 15413

Complaints must meet the following requirements:

  1. Delivered via email or letter.
  2. Providing information on issues of internal control, accounting, auditing, violation of regulations, suspected fraud and / or suspected corruption, and violations of the code of ethics.
  3. The information reported must be supported by sufficient evidence that can be relied upon as preliminary data for further investigation.

Protection for Whistleblowers

ABT Travel guarantees and ensures the protection of the confidentiality of whistleblowers, both employees and third parties who submit complaints or report suspected violations. ABT Travel always prioritizes confidentiality and the principle of presumption of innocence and the principles of ABT Travel Whistleblowers in following up on any complaints or reports submitted as stipulated in the procedures for handling ABT Travel Whistleblowers.

Number of Complaints Violation and Respond

During 2023, ABT Travel has no complaints received.

OUR SERVICES

Hotel rooms in the City of Mecca and Medina to fulfill all the needs of the Umrah and Hajj pilgrims while in the Holy Land.

Serving all handling, guide / muthawif needs as well as modes of transportation for the needs of the congregation for the organizers of the Umrah and Hajj pilgrimages.

Booking airline group tickets is easier and of course cheaper through our services.